START WITH THE BUSINESS
Find the revenue opportunity.
Review order value, product margins, purchase patterns and the customer journey. Establish a baseline and agree on the highest-priority opportunities.
AVERAGE ORDER VALUE + CUSTOMER RETENTION
BIGGER ORDERS.MORE REPEATCUSTOMERS.
We help established Shopify brands increase order value and bring customers back through better bundles, subscriptions, email and SMS.
SELECTED BRANDS
Appennino FoodBLACK TIE BRANDSSolid8CASA DI CANIO
GROW FROM THE CUSTOMERS YOU’VE ALREADY WON
YOU INVEST IN
WINNING CUSTOMERS.
MAKE MORE OF
EVERY RELATIONSHIP.
Winning a new customer takes time, money and trust. The first order shouldn’t be where that investment ends.
Give shoppers a reason to add more to their basket. Then give them an experience worth coming back for.
HIGHER ORDER VALUES. MORE REPEAT PURCHASES.MEASURED AGAINST MARGIN.
LET’S START WITH YOUR BUSINESS
WHERE DOES
GROWTH GET
STUCK?
You have customers and sales. Let’s find what is holding back the value of each relationship.
THE OPPORTUNITY
Make a better basket feel natural.
Help shoppers discover products that belong together. We build bundles, relevant add-ons and cart offers, then check their effect on order value, conversion and margin.
Explore your AOV opportunityTHE OPPORTUNITY
Build a reason to come back.
A first order should start a relationship. Connect useful messages, relevant recommendations, and post-purchase care to what your customer actually needs.
Explore retention servicesTHE OPPORTUNITY
Make the store do its job.
If the product is hard to understand or buying feels like work, another campaign won’t solve the whole problem. We improve the storefront around the purchase.
Improve the shopping experienceTHE OPPORTUNITY
Connect the whole experience.
Your store, messages, subscriptions, and customer service should share a plan. We connect the workflows so the customer doesn’t feel the gaps.
Connect the experienceTHE STOREFRONT IS PART OF THE SOLUTION
MAKE THE
NEXT CHOICE
AN EASY
YES.
YOUR BRAND / AOV + RETENTION IN ACTION
YOUR BRANDSHOP / OUR STORY
THE DAILY ESSENTIALA good thing.
A good thing.
Even better together.
Try an add-on. Choose how it returns.
Example order total$32
Build this for my brand INTERACTIVE EXAMPLE / ILLUSTRATIVE PRICESAOV + CUSTOMER RETENTION
The right products.
The right offer.
A reason to return.
A bigger basket starts with a better offer. We connect bundles, complementary products and flexible subscriptions to a shopping experience that makes the choice feel natural.
CRO supports the work: clearer product pages, easier buying and fewer points of friction. Shopify builds and redesigns are available when your store needs a stronger foundation.
Find the opportunity in your storeEXPLORE THE POSSIBILITIES
SMALL SHIFTS.
A BIGGER PICTURE.
What happens when a better basket meets a reason to buy again? Put your numbers to work.
START WITH A CUSTOMER GROUP
THEN EXPLORE TWO CHANGES
ADDITIONAL REVENUE IN THIS SCENARIO
18.8% more revenue. Same customer group.
Illustrative 90-day model, not a forecast. Assumes one first order and at most one repeat order per customer, both at the same AOV. Excludes costs, discounts, refunds and acquisition changes.
Find my biggest opportunityTHE WORK BEHIND THE RELATIONSHIP
THE NEXT ORDER.
THE BIGGER PICTURE.
SOLID8 / SHOPIFY + RETENTION70%
Reported customer retention.
A store, subscription experience, and lifecycle messaging built around a product people use again.
Explore Solid8DISCOVERBUYUSERETURN
A FIRST ORDER.
A LASTING
RELATIONSHIP.
A LASTING
RELATIONSHIP.
THE EXPERIENCE WE BUILD AROUND YOUR CUSTOMER
NEARLY3,000Amazon ratings.
Hear it from Scott
BLACK TIE BRANDS / AMAZON
Amazon ratings.
A stronger foundation of trust.
Retention work and Amazon growth support, including the Woollywormit product with nearly 3,000 Amazon ratings.
A CLIENT’S EXPERIENCE / AMAZON GROWTH
After our first full year with Juan at JHS Brands and his team, we cannot say enough good things about this group. Their expertise, integrity and hard work is what made our first year on Amazon quite a successful venture, almost immediately. There is no way we could have done this without JHS Brands. These guys are experts, and they have proven it to us.
Scott VoelkerBlack Tie Brands
SELECTED WORK
BUILT. RUN.
IMPROVED.
Storefronts, product bundles, subscriptions and customer relationships. Selected work across commerce and retention, with supporting Amazon experience.
LIVE STOREFRONT / SHOPAPPENNINO.COMFOOD + BEVERAGE / SHOPIFY
Italian heritage.
A digital home.
A Shopify store built from scratch, with a custom theme, subscription integration, and a social content strategy.
- THE WORK
- Shopify build
Subscription integration
Social content
PRODUCT + SUBSCRIPTION EXPERIENCE / SOLID8SLEEP.COMSOLID8 / SHOPIFY + RETENTION
Built for
the next order.
The storefront connects product choice, subscriptions, and lifecycle email around an everyday routine.
70%REPORTED CUSTOMER RETENTION
- THE EXPERIENCE
- Shopify store + product bundles
Subscription purchase options
Lifecycle email + automation
BLACK TIE BRANDS / RETENTION + AMAZON
Give customers
a reason to stay.
Retention work and Amazon growth support for Black Tie Brands, including the Woollywormit product with nearly 3,000 Amazon ratings.
NEARLY3,000AMAZON PRODUCT RATINGS
- THE WORK
- Customer retention
Amazon growth support
BRAND + SHOPPING EXPERIENCE / CASADICANIO.COMCASA DI CANIO / BRAND + COMMERCE
Distinctive design.
A considered purchase.
A premium hair-care brand that brings a clear product story, bundle offers, and useful education into one shopping experience.
- THE EXPERIENCE
- Shopify storefront
Bundle merchandising
Product education + affiliate program
TWO GOALS. ONE CONNECTED APPROACH.
GROW THE ORDER.
GROW THE
RELATIONSHIP.
AOV and retention lead the plan. Store optimization, creative and implementation make it happen.
Open any capability to see the work involved.
HANDS-ON FROM THE START
GOOD THINKING.
FOLLOWED BY
DOING.
We connect commercial strategy with hands-on implementation: the offers in your store, the messages customers receive, and the reasons they return.
Meet your next partnerGET IT INTO THE WORLD
Design it. Build it. Test it.
Build the offers, bundles and lifecycle journeys. Check the experience across devices and run tests suited to your traffic and order volume.
STAY CLOSE TO WHAT HAPPENS NEXT
Keep improving what matters.
Review order value, repeat purchases and subscriber behavior alongside margin and conversion. Use the results to decide what to improve next.
Bigger orders. More repeat customers.
A PARTNERSHIP FOR YOUR NEXT STAGE OF GROWTH
Your ongoing
growth partner.
A focused AOV and retention program for established Shopify brands. Ongoing lifecycle campaigns, offer improvements and a prioritized testing plan, with regular reviews of what is working.
Explore the partnershipStart with a
focused project.
An AOV and retention assessment. A bundle or subscription launch. A lifecycle rebuild or Shopify redesign. A clear scope and a practical first step.
Talk through a projectBEFORE WE TALK
GOOD
QUESTIONS.
Is JHS Brands a fit for my business?
We work best with established Shopify brands that already have customers and consistent sales, especially products people replenish or buy together. We look at your order volume, margins, customer base and opportunities before recommending a scope.
How do AOV, retention and CRO work together?
AOV is what customers spend per order. Retention is whether they keep buying. CRO helps the shopping experience convert. We connect all three, and check margin so a bigger basket or a stronger headline metric does not hide a weaker business result.
What does an ongoing partnership include?
A prioritized AOV and retention plan, implementation, lifecycle campaigns, agreed experiments and regular performance reviews. The exact mix depends on your business. We define the deliverables and responsibilities before work starts.
Do you still build and redesign Shopify stores?
Yes. We build and redesign stores when that is the right foundation for growth. Product discovery, bundles, subscriptions and buying again are part of the plan from the start. A focused build or improvement can also be a standalone project.
How do you measure whether it is working?
We agree on a baseline and timeframe. We track order value, repeat-purchase rates by customer cohort, subscriber churn and customer value alongside conversion, discounts and margin. Where volume supports it, controlled tests help distinguish improvement from normal fluctuations.
How much does it cost?
An ongoing partnership and a focused project need different scopes. We first review your business, priorities and the work involved, then agree on deliverables and pricing before you commit.
FOR ESTABLISHED SHOPIFY BRANDS READY TO GROW
YOUR NEXT
STAGE OF GROWTH.
Higher order values. More customers coming back. Tell us where you are today and what you want to improve.
JHS BRANDSAOV + CUSTOMER RETENTION